FAQ

How do I enter a raffle?

Answer a quick trivia question to qualify (e.g., “How many resources in Catan?”), then purchase a £1 ticket via our secure checkout or submit a free postal entry. Check the “Raffles” page for active draws!

Who can participate?

Anyone 18+ in the UK (excluding Northern Ireland, unless specified). International entries may be restricted per raffle rules—check each listing.

How are winners chosen?

Winners are randomly selected from qualified entrants (correct trivia answers) using a secure randomizer. Draws are live-streamed on Twitch/YouTube every two weeks.

What prizes can I win?

Prizes range from £20 (e.g., Hive) to £150 (e.g., Warhammer Combat Patrol), plus instant wins like extra tickets or store credit. See the “Prizes” page!

How will I know if I win?

Winners are notified via email within 24 hours of the draw and announced on our live stream. Check your spam folder and our website’s “Winners” section.

Is my payment secure?

Yes, we use Helcim for secure transactions with no hidden fees. All data is GDPR-compliant with encryption.

Can I enter multiple times?

Yes, up to 50 tickets per person per raffle (or as specified). More tickets increase your chances, but each requires a trivia answer.

What if the raffle doesn’t sell enough tickets?

If a raffle falls short, we extend the deadline by 3-5 days or offer a cash alternative (70% of ticket revenue) to the winner, per T&Cs.

How does the free postal entry work?

Send your name, email, and trivia answer to [Your Address] by the raffle deadline. Full instructions on our “Free Entry” page. No purchase needed!